Data Protection

km98 Privacy Policy

This policy explains how we collect, store, and protect the personal data you provide through registering, depositing, and playing on the km98 platform.

Last Updated: 1 November 2026

Introduction — About This Policy

km98 is a platform that takes the privacy of our users in Myanmar seriously. This privacy policy applies to all services provided from the moment you access the km98 website (km98.im).

By reading this policy and continuing to use our services, you agree to the collection and use of information as described in this policy. If you do not agree, we ask that you stop using km98's services.

We not only work to meet the mandatory protections required by law, but also apply SSL encryption and data security practices to maintain the trust of our users.

1

Types of Data We Collect

km98 collects the following types of data to keep our services running smoothly —

1.1 Information You Provide Directly

  • Name, date of birth (to verify you are 21+), contact number, and email address entered when registering an account
  • Payment information related to KBZPay, Wave Money, AYA Pay when making deposits or withdrawals
  • Any information you enter yourself in the service user agreement
  • Conversation records when you contact us via Live Chat or email regarding the service

1.2 Automatically Collected Information

  • Access IP address, browser type, operating system
  • Pages viewed on the site, links clicked, and time spent browsing
  • Device ID (Device Identifier) and mobile device information
  • Usage data collected from Cookies and tracking technologies

1.3 Information Received from Third Parties

  • Deposit / withdrawal confirmation records from payment platforms
  • Verification results from third-party providers for identity verification (KYC)
  • Data provided by security services for fraud prevention
2

Purposes for which information is used

We use the personal information we collect only for the following purposes —

  1. Account Management: To open, verify, and maintain your km98 account
  2. Service Delivery: To process deposits / withdrawals smoothly and improve your gaming experience
  3. Customer Support: To provide assistance 24/7 via Live Chat and email
  4. Security and Protection: To prevent unauthorised access to accounts and detect fraud
  5. Legal and Compliance: To meet KYC requirements and financial regulations
  6. Service Improvement: To analyse site usage data and enhance our services
  7. Communications: To send promotions and service notifications if you have agreed to receive them (you may opt out at any time)
3

Data Sharing with Third Parties

km98 does not sell, rent, or trade your personal information. However, we may share it on a limited basis with the following third parties as needed to deliver our services —

Parties / organisations we may share with

  • Payment Service Providers: KBZPay, Wave Money, AYA Pay to process financial transactions
  • KYC / Verification Service Providers: To verify your age (21+) and carry out financial checks
  • Cybersecurity / Fraud Prevention Service Providers: To protect the platform and your data
  • Legal / Regulatory Authorities: When disclosure is required due to legal requests
  • Software and Cloud Service Providers: Technical partners who support the operation of the platform

All sharing will only take place after data protection agreements are in place, and third parties may not use the data we share for any purpose beyond what was intended.

4

Cookies and Tracking Technologies

km98 uses Cookies and similar technologies on the site. They —

  • Remember your session and keep your login smooth
  • Collect technical data needed for the site to run properly
  • Remember your gaming preferences to give you a better experience
  • Maintain site operation records and access logs

How to control Cookies

You can block or delete Cookies through your browser settings. However, please note that blocking certain Cookies may mean some features of the km98 site will not work fully.

5

Data Retention Period and Deletion

km98 will keep your personal information only for as long as necessary to provide our services and meet legal obligations.

  • Account data is retained for as long as the account remains active
  • Financial records are kept for the period required by financial laws and regulations
  • After you close your account, we will delete data that is no longer required by law rather than continuing to store it
  • Cybersecurity logs may be retained for a set period for protection and operational purposes
6

Your Data Rights

As a user of km98's services, you have the following rights regarding your personal information —

Right of Access

You can request to view any personal information we hold about you.

Right of Rectification

If there is any error in the personal information we hold about you, you can request that we correct it.

Right to Erasure

You can request that we delete data where doing so does not affect compliance with legal obligations or protections.

Right to Restrict Processing

In certain circumstances, you can request that we limit the way we handle your data.

Right to Object

You can object to advertising, sharing, or promotional communications; this is the most commonly exercised right and can be requested through km98 at [email protected].

If you wish to exercise any of the personal information rights listed above, you can contact us at [email protected].

7

Data Security Measures

km98 applies industry-standard security practices to protect your personal information from unauthorised access, disclosure, alteration, or destruction —

  • SSL/TLS Encryption: The entire site runs on HTTPS and all data transfers are encrypted
  • Access Control: Personal information can only be viewed and handled by authorised staff under supervision
  • Authentication: Identity verification methods are used when logging into accounts
  • Software Updates: Software and security tools are regularly updated to address vulnerabilities
  • Fraud Monitoring: A dedicated system is in place to detect and prevent financial fraud

Please be aware that no data security technology can offer a 100% guarantee, so please also take steps to keep your account password safe yourself.

8

Protection for Those Under 21

km98 services are a platform for players aged 21 and above only. We do not provide services to anyone under 21, and we do not collect their personal information.

If we receive credible evidence that a person under 21 has accessed km98, we will immediately delete that person's data and review the account. You can notify us of this through [email protected].

9

Policy Changes

km98 may update this privacy policy from time to time. When the policy changes —

  • The "Last Updated" date on this page will be revised
  • Significant changes will be communicated via an announcement on the site or through support communications
  • Continued use of our services after the announcement means you accept the updated policy

The current version of this policy takes effect from the revision date shown on this page.

10. Contact Us — Questions About This Policy

If you have any questions about this privacy policy, you can reach km98's support team through the following —

Email: [email protected]

Live Chat: Available 24 hours, 7 days a week in Myanmar language

Our team will handle your personal information enquiries with care and resolve them as promptly as possible.

What You Should Know About Personal Information Protection

km98 firmly refuses to sell, rent, or share your personal data for marketing purposes. We only share the minimum necessary data to process payments (KBZPay, Wave Money, AYA Pay) or when required by law, and only under a protective agreement.

We may request your name, date of birth, contact number, and payment details to provide services and verify that you are 21+. This is only the data strictly necessary for service delivery and security purposes.

You can request deletion of data that does not affect legal obligations (such as financial records). Contact us at [email protected] to submit a deletion request, and we will resolve it after verifying your identity.

We retain data for as long as your account is active and until all legal obligations are met. After account closure, data beyond legal requirements is deleted. Legally required data such as financial records may be retained for the legally specified period.

km98 only processes KBZPay, Wave Money, or AYA Pay transactions for deposits and withdrawals that you personally authorize. We have no direct access to your bank account or mobile wallet.

You can block cookies in your browser, but note that blocking some cookies may cause site functions to break (such as staying logged in or saving settings). The site cannot be used fully without essential cookies.

For significant policy changes, we will notify you through an announcement on the site or via support communications. Continuing to use the site after policy changes will be taken as your acceptance of the updated policy. We therefore recommend checking the "Last Updated" date regularly.